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Enterprise content management vendor sponsored essays, white papers and product positioning pieces which represent a rich resource for understanding products, ECM product capabilities, and enterprise and web content management solutions and technologies.

Latest White Papers

Using Your ECM System to Simplify Financial and Market Conduct Examinations

Over the years, insurance companies have looked to enterprise content management (ECM) in an effort to optimize claims, underwriting, and other processes. ECM, with its ability to manage supporting documents, capture customer policies, and assist insurers with their efforts to minimize paper, has provided significant enhancements to the insurance industry as a whole. Processes that were formerly paper-intensive have been made much more efficient. Automation, electronic routing, and immediate access to information have shortened turnaround time and given insurers a competitive edge. ECM also helps organizations cut costs when they are able to use it on their administrative side to manage employee personnel records and other back-office processes. A truly versatile software system will enable organizations to implement ECM technology throughout their entire enterprise.

Straight-through Processing: Using Workflow to Push Information through the Communications Labyrinth at Break-neck Speed

Insurance companies today continue to aspire to reach many of the same goals as they did one hundred years ago, but the opportunities for achieving them are greater than ever before. Quick access to reliable data is still a requirement, enabling the right decisions to be made the first time and helping insurers to avoid costly penalties and lawsuits. Serving customers promptly with accurate information and timely decisions is still vital, and helps to build customer loyalty. Detailed, efficient record keeping is a prerequisite to ensure smooth operations and comply with audits and regulations. What has changed considerably is the ability to tap into technologies that communicate seamlessly and help all of this to happen at break-neck speed.

Policy, Process and Document Management

Developing effective policy and meaningful processes has been a business' most trying experience, especially for small and mid-sized businesses. But it doesn't need to be. Historically, companies have relied on consultants that deliver a thick binder's worth of recommendations on what to do to make your business more efficient. In these same binders, there is rarely, if ever, a simple, fast way to ensure that the processes and policies proposed are capable of working as designed or that the processes proposed are adaptive to the ever-changing business environment. One key missing ingredient is usually the how.

Legal Applications of A2iA DocumentReader

Legal teams worldwide often face the prospect of having to sort through mounds of paper documents, looking for particular relevant pieces of information. The need comes up across the board in legal practice: during the process of discovery, in performing due diligence in advance of mergers or acquisitions, in investigatory proceedings and in the redaction of privileged information prior to the release of documents.

Capture, Index, Access: The Paperless Office Provides Centralized Intelligence for Small Businesses
Every business, regardless of its size, needs to have a solid understanding of its customers and business-related documents in order to make good decisions. Unfortunately, business owners don't have a central intelligence agency to provide insightful advice or enable management to make proactive, informed decisions. However, small businesses can have access to their own version of a well-informed "CIA" that does the work of intelligent search and retrieval behind the scenes, provides them with real-time information, and helps them to succeed. Secure information Capture, Indexing, and Access give a company's pre-designated individuals and groups the right to access, view, annotate, and/or act upon all of an organization's missioncritical business information that is needed to perform tasks accurately and efficiently. It helps staff to maximize productivity, and ensures that each person‚s skills are used wisely rather than for the endless paper chase.

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